Full payment must be made before the project is begun.

Projects $200 or more can be paid in 2 installments, a 50% non-refundable deposit is required. Please contact us for more information.

Once a payment has been made, all sales are final. By booking, the client agrees to the NO REFUND policy.

After purchasing and filling out the intake form, you will be contacted within 24-48 hours. Please inform us if you need extra time to gather your information or have any additional questions or concerns. 

Information must be submitted through email before the design process is begun. Be sure to proof read wording, this is very crucial; your design will be word for word of what you’ve emailed and submitted.

The turnaround time on each project may vary depending on your selected service(s). Turnaround times only apply on Business days (Mon-Fri). Please allow 2-7 business days for your design to be completed.

Please consider applying a rush fee to your order if your deadline is within or before the turnaround time. This may be requested when completing the Client Intake Form-- price varies depending on the rush. Packages and website development require atleast 1-2 weeks maximum rush.

After payment is received and all of the required information has been given, your turnaround time will begin the next business day.

You will receive consistent updates throughout the design process. Please refrain from spamming Zee The Designer asking for updates, understand that we have other clients to take care of and will be getting back to you in a timely manner. Updates are sent during business days and hours. 

We are open to answer any of your questions, just send us an email; we will get back to you within 48hrs. 

Forms of communication will be strictly by email.

Within 72 hours of no contact/reply, this will result in automatic finalization and you will be sent the final draft.

There is a minimum of (3) revisions allowed on each design; including packages, suites, and website designs. Additional revisions after are $15/ each. 

With services such as logos, you may be sent a set of designs to choose from. You may only select ONE design to move forward with. If you would like more than one of the drafts, it will be the same price of the selected service. If you would like an additional draft, there is a $30 extra draft fee which must be paid before the draft is made (regular turnaround applies).

Revisions take 1-3 business days to complete. We allow 72 hr response time; no response will result in an automatic finalization of the revised design. 

Client understands that after receiving the final copy of their design that there will be NO additional changes. If they would like to revise within 2 weeks of design completion, they will be charged for the price of a new design. After 1 month, all completed projects are deleted.

All services are NON-REFUNDABLE.

It is strongly suggested if you have a specific deadline or would like your design completed quickly to add a rush fee to your order. A rush fee starts at $45 and varies depending on the rush/when project needs to be completed.

Zee The Designer does NOT design for others to sell the design to another. (Ex: X books a logo design from Zee The Designer to sell it to Y as their own work). This does not include custom designs for brand usage.

By booking, you agree to allow your project to be showcased on my platforms for promotional purposes. For any questions, please contact us via email zeethedesigner875@gmail.com